What data do we collect about you?
We collect following information about when you visit our website:
- the pages you visit, your IP address and an identification of your
browser and computer type. For example: a Telenet customer visited the
website with Chrome on one
mobile device. Another visitor was a customer at KPN Netherlands, and used the Firefox browser on Windows 10. - the contact form on the website gives you the opportunity to ask us a question or to send a comment. In addition, we keep the time and your IP address (in addition to the information that you fill in yourself in the form).
In addition, the website uses cookies that ensure that we can recognize you on a subsequent visit. These are small text files that are on your device will be saved and your browser will send along with each visit. This contains information such as which language you prefer, or a unique visitor number you are automatically assigned.
Who collects this information about you?
We, that is Netronix BVBA. Our registered office is at Scherpenberg 3, 9600 Ronse. Our KBO number is 0507.973.360. You can reach us the easiest via Email at info@netronix.be
How do we collect this information?
The data about which browser and which type of device you use, as well as the “cookies”, will send your browser. We receive the IP address from your computer.
Why do we collect this information and how do we use it?
In addition, we use certain information (browser, unique identification, number of times a link is clicked in our newsletter) to improve our site or newsletter or to analyze any problems correctly.
The cookies serve to offer the functionality of the site, such as staying logged in or your language choice. The information about your page visits helps us on the one hand to improve the site, on the other hand to analyze and solve possible problems with the web application.
How long do we keep data about you?
We do not store data longer than necessary. For website visitors we keep the data for 5 years.
Who do we share this information with?
We use most of the information ourselves, and we share it with nobody. The visitor analysis on the public website is done by an external company. They receive your IP address, the identification that your browser sends, an identification cookie and the pages you visit on our site.
In addition, we use an external tool to make our invoices.
The
latter will of course only have access to the data needed to make up
correct invoices and order forms. In order to manage our customers and
prospects, we also use an online CRM tool.
What rights do I have?
The GDPR focuses on you as an individual, and gives you a number of
rights. In this way you have the right to inspect the information we
hold about you and you may enter
correct (adjust) the correct data.
You can also ask us to delete data, and you may object to the transfer
of your data to third parties. In
If you want to exercise one of these rights, please contact us by email or in writing.
Through the settings of your browser you can delete the “cookies” that you identify. You can also set there to not use cookies at all. It may be that certain parts of the website or application do not work correctly.
It is true that your right to be forgotten does not take
precedence over certain legal or contractual obligations. For example,
we have to go on at any time
they can contact customers, and we must
comply with the Belgian accounting requirements. If you believe that
your rights have been violated, you can file a complaint with a
supervisory authority. For Belgium this is the Privacy Commissie.
The external invoicing tool is located within the EU, the other processors are in the USA, and fall under the Privacy Shield scheme.